AMPP Privacy Policy

1. Privacy Policy

In this Privacy Policy, you will find information about the types of personal data we collect regarding you (“you”, “your”), how and why we process such personal data, with whom we may share such information, as well as how we protect your information.

In this Privacy Policy, we also describe the processes by which you may contact us in order to exercise your rights, in accordance with applicable law, to: (1) access, correct, restrict, or delete your personal data; (2) object to the processing of certain aspects of your personal data; and (3) ask any questions you may have about our privacy practices.  Please take note as well that certain of the practices described in this Privacy Policy are necessary and/or integral to our operations and our provision of products and services that you request from us.  Where specifically noted below, exercising your rights as described herein may impact our ability to continue providing products and services as requested.

This Privacy Policy may be updated and/or otherwise revised periodically to reflect changes in our data processing practices and/or policies.  We will post notices of all such changes on our applicable websites and/or materials and the “Effective Date” noted below will indicate when this Privacy Policy was most recently revised.  Except as may be otherwise required under applicable law, revisions to this Privacy Policy will be effective on the Effective Date noted without any other notice or approval by you.  In certain jurisdictions, applicable law may require additional processes and procedures, in which case, revisions to this Privacy Policy will not be effective until we have met our obligations accordingly.

AMPP is committed to maintaining the privacy of all users of our internet services. This Privacy Policy outlines our policies and practices regarding the collection and use of your personal information (also known as personally identifiable information or personal data) when you visit the AMPP website or use AMPP internet services. Our internet services include, but are not limited to, discussion forums, newsletters and electronic subscription publications, and other internet-based features.

This Privacy Policy applies to users who are AMPP members as well as non-members.

2. Personal Data and Special Categories of Data

To provide our services—including but not limited to access to membership benefits, certification programs, training, events, publications, and website functionality—we collect and process certain personal data about you (“Personal Data”). This may include:

• Personal Information: The information we collect depends on how you use our services, but may include your legal name, mailing address, phone number, email address, IP address, date of birth, employment details (e.g., employer, title, industry experience), education background, and payment or billing information (such as credit card or bank account details). We may also collect certification-related information, such as certification status, renewal dates, and course participation.
• Special Categories of Data (with Consent): In some limited cases, we may ask for additional information, such as union membership (as described in Section 4(c)) or, for Board Members, the first name of a spouse. If this information reveals sensitive details such as sexual orientation, it may be classified as a “special category of personal data” under GDPR or a related term under applicable law. We will only collect this information with your explicit consent and process it as allowed by law.
• Cookies and Website Usage Data: We collect website usage information through cookies and similar technologies to improve user experience and website performance.

3. How AMPP Collects and Uses Personal Data

As described in more detail below, we collect general information about the use of our website as well as any Personal Data that you provide on the site. The Personal Data we collect depends on how you choose to use our website and our services. We will not distribute this Personal Data in a manner inconsistent with this Privacy Policy unless required to do so by law, or in good faith belief that such action is permitted by law and is necessary to comply with a legal requirement or process such as civil and criminal subpoenas and court orders, to protect and defend the rights or property of AMPP, or to protect the personal safety of AMPP personnel or the general public.

We collect Personal Data in a variety of ways including, without limitation: phone call, our website (including without limitation when you sign up for courses, apply for certification or a scholarship, purchase a product or service, register for a conference or event, register for training or other educational course, submit your name for a committee or board position or for other employment with us, etc.), email, physical mail, online or physical questionnaires or forms, business cards collected by AMPP and/or our affiliates or service providers while at conferences or other events, or otherwise collected by us during our provision of services in the ordinary course of business. We may also collect Personal Data from third-party sources, with the understanding that we take steps to obtain assurances from such sources that you gave your consent to the sharing of such information when you provided such information to such third party.

Personal Data Processing, Use and Data Retention - Subject always to your rights as set forth in Section 9 below:

We are headquartered in the United States of America. Personal Data may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Data. By providing us with Personal Data, you consent to this transfer. We will protect the privacy and security of Personal Data according to this Privacy Policy, regardless of where it is processed or stored. Personal Data may be transferred to and processed in the United States, where AMPP is headquartered, and other countries outside your jurisdiction. Where required by applicable law, we rely on approved transfer mechanisms such as the European Commission’s Standard Contractual Clauses, adequacy decisions, or other legally recognized safeguards. These mechanisms are designed to ensure your Personal Data remains protected in accordance with applicable data protection laws. We process Personal Data in various ways depending upon your use of our websites. We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request services; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics and delivering relevant advertising.

• AMPP Services– “AMPP Services” hereunder include: AMPP membership services for individuals and entities who have registered and paid for AMPP membership, audits and certifications of contractors against specified standards, setting up, and operating, conferences and events for people in our industry under the AMPP banner, or for others, industry certifications for individuals and entities (including publishing a searchable, public directory of certified individuals and entities), and selling and offering industry-related online courses. We use Personal Data that we collect hereunder as necessary to provide the AMPP Services as requested by you, including without limitation processing applications and registrations to participate in AMPP Services (membership, certification, classes, conferences, etc.) communicating with you about the AMPP Services, and providing you with the benefits of AMPP Services.
• Union Membership  – We may collect information about you regarding your union membership status or affiliation.  We process this information solely for purposes of determining union status so that we may offer you special union-member discounts, to verify your eligibility to participate in union-specific programming that we may offer, and to send you invitations and other marketing materials and communications in connection with the foregoing. We will only process such information for such purposes with your express consent.
• Accounting and Billing– We may use Personal Data for our own administrative, accounting, and business needs including billing, invoicing, internal accounting and record-keeping requirements as well as other related administrative and business purposes.  Certain processing is undertaken as necessary to complete a contract for services (collecting payments, making payments for authorized transactions such as membership fees, registration fees, payment for services rendered, etc.). In other instances, our processing of Personal Data as described in this paragraph is required for us to fulfill legal obligations to which we are subject (e.g., record keeping mandated by applicable law).
• Scholarships – We may offer, from time to time, scholarships to pre-college, college and/or post-college students (“Scholarships”). We use Personal Data that we collect hereunder as necessary for purposes of our Scholarships as requested by you including without limitation, processing your application, contacting you regarding the Scholarship and otherwise as necessary in connection with the Scholarships. You acknowledge and agree that only AMPP members (or their children or grandchildren) are eligible for our Scholarships.  Therefore, if you are applying for a Scholarship, you agree that you will either have satisfied the membership requirement before you apply for a Scholarship or, if not, then for your convenience and with your express consent, when we process your application for a Scholarship, we will use Personal Data that you provide as part of your application to enroll you in a free student membership with AMPP. We will ask for your express consent before using your Personal Data to enroll you in a free student membership as described above, and you are free to grant, or withhold, such consent.  In the event that you withhold, refuse or withdraw your consent with respect to the foregoing, your scholarship application will still be processed and reviewed, but you must still meet all of the eligibility criteria to be considered.
• AMPP Service Roles – As part of the AMPP Services, we hire and/or locate instructors, teachers and speakers, seek and obtain candidates for our board, seek and obtain members for certain “subject matter expert” committees and advisory councils related to our industry, and grant certain people the right to our courses on our website for their own purposes (collectively, the “AMPP Service Roles”). We use Personal Data that we collect hereunder as necessary in connection with the AMPP Service Roles as may be requested by you from time to time, including without limitation communicating with you about the AMPP Service Roles, sharing your name and other Personal Data to identify you as a candidate for Board Membership on ballots, completing and processing applications for board, committee and/or council positions, paying you (if applicable) in connection with the AMPP Service Roles, and otherwise as necessary in connection with the AMPP Service Roles.
• Legitimate Interests – We may also process Personal Data on the basis of our legitimate interests, provided those interests are not overridden by your rights and freedoms under applicable law. Examples include maintaining IT security, preventing fraud, conducting analytics to improve our services, and ensuring compliance with legal obligations. Where required, we carry out a balancing test to ensure that our legitimate interests are not outweighed by your privacy rights.

a. General Website Usage Information
To monitor site usage and improve the quality of our website, we gather general information about the use of our website. We use web server logs and industry-standard website statistics software to count the number of visitors to our website, the number of views of particular pages, and to track other general statistics. We do not track individual users on our website.

b. Information Collected to Process Payment Transactions
When users of our website or our internet services apply for or renew membership, order products, and register for courses, conferences or other events, they will be required to create a user profile where we will acquire Personal Data necessary to process the transaction. This may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information. Payment information is only collected to process a transaction, using a secure transmission method, and it is stored in an encrypted format. Reasonable measures are taken while processing transactions to ensure that payment information is not vulnerable to theft or interception. AMPP will not store or distribute your payment information in any manner that is not necessary to process a transaction.

c. Email Addresses
When contacting AMPP at any of the email addresses used for member and non-member customer assistance, we may ask for certain Personal Data, such as your member ID number, name, email address, telephone number, or fax number. When collected for this purpose, the information is used to verify identity and to provide the assistance you are requesting. Users can update their Personal Data, change their passwords, and customize email delivery preferences by logging into their profile or emailing customersupport@AMPP.org.

d. User Information
AMPP offers member users certain features and services through restricted access to members-only content on our website. All users can access and update their User Profile, which consists of Personal Data we have collected from each user as part of their membership application, membership renewal, registration for an event, or subscription to an internet service. Users can update their Personal Data, change their passwords, and customize email delivery preferences. User Profiles are maintained for every user in our database. Users can elect to keep their profile information private from other users; and non-member users cannot view or access any User Profiles.

e. Marketing
If a user has consented, we may use Personal Data to distribute marketing materials to users by mail, fax, or email. Users are always free to withdraw consent by contacting us at customersupport@AMPP.org or updating their email preferences in their AMPP Profile. If you have received a marketing email, you may also withdraw your consent at any time by clicking the unsubscribe link you will find in every email. However, electing not to receive any of these communications may mean that you will not receive important notices about your membership, events, or services that may be useful to you.

f. Information Collected to Secure Access to Members Only Content
AMPP requires a login and password for each member who wishes to access the members-only content online. We use the login and password to verify members’ identities and prevent unauthorized access to members’ Personal Data. Only a small number of AMPP employees have access to this information. This information is accessed only when necessary, to provide members with online account-related information, provide technical support to members, or diagnose or repair problems with members-only content, and is not otherwise disclosed to anyone, other than the member or their designee, unless compelled by law.

We also allow users to elect to have the website remember their login information between visits so they do not have to log in each time. This is done by checking a box labeled “Remember me” on the login page. This feature requires the placement of a small text file called a persistent cookie (see next section) on the member’s hard drive. The cookie tells the site that the member has logged in before. It does not actually contain the member’s password or other login information.

g. Cookies and Other Tracking Technologies
Several pages on the AMPP website use cookies or other tracking technologies. Cookies are small data files that are sent by a website and stored on your computer. Cookies are used by most websites. Cookies can contain information about your use of our site, but they are not used to identify or track you personally. Cookies that you receive from the AMPP website do not contain any Personal Data. We do not use cookies for advertising or other usage tracking purposes. The AMPP site uses cookies only when they offer significant convenience or added benefit to you, or when the software used to provide the features of our website require them in order to function properly. These features include the members’-only content and our shopping cart for course and conference registration, ordering of products or services, and dues payment.

Our website may require you to accept session “cookies” to provide customer experience and efficiencies such as enabling you to login, personalizing your experience, and/or automatically filling in standard information on return visits. The session cookie is never saved or written to disk. It is discarded when the browser exits, when you log out of the website, or when you have not visited a page on the website for a given period of time, for example 60 minutes. 

Most Web browsers have a setting to turn off the automatic acceptance of cookies. If you do not want to accept cookies from our website, use the internet Options or Preferences menu items in your browser to turn cookies off or receive warnings when cookies are sent to your computer. However, you should be aware that significant portions of our website will not function properly if you do not accept cookies.

h. Google Analytics
We use Google Analytics to improve the user experience. Google Analytics helps us determine the number of visitors to our site and helps us understand how users find our site. Google Analytics uses cookies and may record your geographical location, device, internet browser, operating system, and IP address. We are not provided with information allowing us to link an individual to an IP address. To learn more about Google’s practices, visit http://www.google.com/policies/privacy/partners/ . If you do not want to be tracked by Google Analytics on our websites, you can download and install this browser add-on: https://tools.google.com/dlpage/gaoptout.

i. Traffic Data
We may, through our website, collect data generated automatically by traffic our website (“Traffic Data”).  Traffic Data may include, without limitation, internet protocol address(es), operating system(s) and browser specifics of your device, device characteristics, geographic (geo-location) information, user ID(s), clickstream data, and specifics regarding your interactions with (i.e., the path you take through) the website.  Traffic Data may also include your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information) and how you use the website.  These types of information do not generally identify or relate to you as an individual; however, we may associate these types of information with you as an individual. 

j. Remarketing
We use remarketing features to deliver more relevant ads to users who have previously interacted with our website or services. This includes data collection for Display and Search Remarketing through Google. It may involve data from users who are signed into Google and have enabled Google to associate their web and app browsing history with their Google account. Google Analytics may temporarily link these identifiers to your Google Analytics data to help create audience segments.

When this setting is enabled, we comply with the Google Analytics Advertising Features Policy, which includes requirements related to sensitive categories and the necessary privacy disclosures about the data we collect and share with Google.

k. Advertising Reporting Features
We use Advertising Reporting features to gain insights into the demographics, interests, and behaviors of users who interact with our website and ads. These features include Audience Demographics and Interests Reporting, DoubleClick Campaign Manager reporting, DoubleClick Bid Manager reporting, and Google Display Network Impression Reporting, all of which help us better understand and serve our users.

l. Tracking Pixels
AMPP may use technology such as web beacons assist to help us determine whether a web page has been viewed and, if so, how many times. As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer's Personal Data collected by us.

m. Do Not Track
Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. When you turn on DNT, the browser may send a signal or other message to web services requesting that they not track you. Our websites currently do not respond to browser-based ‘Do Not Track’ signals. However, where legally required (e.g., under the California Consumer Privacy Rights Act), we honor recognized browser or device-based opt-out signals, such as the Global Privacy Control (GPC).

n. Optional Data Processing

In addition to processing Personal Data in the ways set forth above, you may also choose to allow us to use certain Personal Data at your direction and/or with your express consent, as detailed below.  The types of data processing described in this Section 5 are not necessary or integral to the performance of AMPP Services and we will not use Personal Data for such optional purposes except as expressly set forth herein;

• Information Requested– If you request information about us or our products and/or services, you may elect to provide Personal Data.  We will use such Personal Data to respond to your request.
• Marketing (Consent)– From time to time we may offer you the option of signing up, or having us sign you up, for various mailing lists, emailing lists, or other directory-related lists used to send communications from us for purposes of keeping our members and prospective members updated with respect to developments in our services, our industry, conferences that we or our service providers operate, or otherwise (“Marketing Updates”).  In order to register you on such lists, we will ask for your Personal Data.  We will specifically ask for your consent to use such Personal Data on an opt-in basis and contact you with such Marketing Updates from time to time.
• Text Messaging (SMS) Communications-If you choose to opt in through your AMPP Profile, we may use your mobile phone number to send you text message reminders related specifically to your membership renewal. These reminders are not used for marketing or promotional purposes. Message frequency will vary depending on your membership cycle, and standard message and data rates may apply. You may opt out of receiving text messages at any time by unchecking the SMS consent box in your AMPP Profile or by replying STOP to any AMPP text message. For assistance, you may reply HELP. To deliver these communications, AMPP uses trusted service providers (such as HubSpot) that are contractually obligated to protect your information and use it only for the purposes described in this policy. We retain your mobile phone number for as long as your membership is active or until you withdraw your consent.
• Information Provided by Non-Members
  From time to time, individuals who are not AMPP members—such as customers, event attendees, or website visitors—may provide us with Personal Data when engaging with our products, services, or programs. We collect and handle this information in the same manner as we do for members or others who interact with AMPP. Where permitted by law, we may use this information to communicate with you about AMPP’s products, services, or events. When required, we will request your consent before using your information for marketing purposes.

4. Sharing of Personal Data

AMPP shares Personal Data only as necessary to operate our services, support member and customer engagement, fulfill contractual or legal obligations, or when you have given explicit consent. Below are the specific ways in which we may share your personal data.

a. Sharing with Service Providers and Operational Partners

We may share your personal Data with trusted third-party service providers that assist us in the delivery of AMPP Services. These partners may support us in areas including:

• Membership processing
• Certification processing
• Payment processing
• Marketing
• Event and class management
• Information technology
• Training delivery
• Audits and compliance
• Magazine circulation
• Data backup
• Billing services

These entities may be located inside or outside the European Economic Area. We provide access to Personal Data only as needed for them to perform these services on our behalf and require them to handle all personal data appropriately, securely, and confidentially in accordance with this Privacy Policy.

If we become aware that a service provider is using your data in a way that conflicts with this policy, we will take appropriate steps to stop or prevent such use. Where required by law, we may seek your consent before engaging certain service providers. Please note that declining or withdrawing consent may limit our ability to provide some services.

b.  Engagement-Related Sharing (With Consent)

AMPP may share certain Personal Data to support member engagement, professional development, and organizational activities — but only with your consent or opt-in. Below are the ways your data may be shared and the choices available to you:

1. Membership Directory (Restricted Access)
   If you are an AMPP member and have provided consent via your online profile, your Personal Data may be included in a restricted-access membership directory visible only to other members through the AMPP website.
   • Information may include: name, job title, company affiliation, mailing address, phone number, and email address.
   • Opt-Out Available: Update your AMPP profile privacy settings or contact CustomerSupport@ampp.org.
2. Certification Directory (Public Access)
   If you successfully complete an AMPP certification program, your name, contact information, company affiliation, certification(s), and expiration date(s) may be included in a public, searchable online directory, if you have opted in via your online profile.
   • Purpose: Allows individuals and companies to verify certifications and connect with qualified professionals or contractors.
   • Opt-Out Available: Update your AMPP profile privacy settings or contact CustomerSupport@ampp.org.
3. Chapter Communications
   To support communication between members and their local AMPP chapters, your contact information may be shared with authorized chapter leaders — but only if you have opted in via your online profile.
   • Used solely for updates and information relevant to chapter activities.
   • Opt-Out Available: You may opt out at any time through your AMPP profile preferences.
4. Corporate Member Communications
   If your employer is an AMPP Corporate Member, and you have explicitly opted in via your online profile, AMPP may share your name, certification status, and expiration date with your employer.
   • Used exclusively to help your employer track and support your certification and professional development.
   • Opt-Out Available: You may opt out at any time via your AMPP profile preferences.
5. Event Attendee Information Sharing with Exhibitors
   When registering for an AMPP conference or event, attendees are given the option to opt in to share their information with event partners.
   • If you choose to opt in, partners will receive your name, physical mailing address, company, and job title.
   • This information is used by partners to contact you about sales promotions, special announcements, and other opportunities related to the event.
   • If you do not opt in, your information will not be shared with exhibitors or partners.
6. Board and SME Committee Listings
   When you serve on AMPP’s Board of Directors, or a Subject Matter Expert (SME) Committee, your Personal Data may be published in relevant directories.
   • May include: name, title, company affiliation, mailing address, and in some cases email address and country.
   • Required by Law: In some cases (e.g., tax filings listing Board members), disclosure is legally required.
   • Legitimate Interest: In other cases, disclosure supports credibility, transparency, and accountability (e.g., SME Committee listings).
   • Opt-Out: Opt-out may not be available when disclosure is legally required. Where feasible, AMPP will inform you and provide an option to opt out.
7. International Licensees and Resellers
   With your express consent, AMPP may share your Personal Data with AMPP’s international licensees and resellers.
   • Purpose: To allow them to market services or products related to AMPP course content directly to you.
8. Webinar Sponsors 
   If you register for an AMPP-hosted webinar that includes third-party sponsors, you may be given the option to consent to receive communications directly from those sponsors.
   • When you provide that consent during registration, AMPP will share your name, email address, and relevant registration details with the identified sponsors solely for the purpose of those communications.
   • You can withdraw your consent at any time by following the unsubscribe instructions provided by the sponsor.
   •  AMPP does not control or assume responsibility for the content or privacy practices of these third parties.

Safeguards

We only include Personal Data in these engagement-related activities when it serves a clear purpose connected to AMPP’s services, governance, or engagement, and always in compliance with applicable data protection laws.

• Where consent is legally required, AMPP will request it in advance.
• If you have questions about your inclusion in any program, contact CustomerSupport@ampp.org.

 c.  Legal and Regulatory Disclosures

We may disclose your Personal Data in the following circumstances:

1. When required to do so by law or legal process
2. To law enforcement authorities or other government officials
3. When necessary to prevent physical harm or financial loss, including during investigations of suspected or actual illegal activity
4. To protect the vital interests of any individual

 d.  International Data Transfers

Personal Data may be shared with recipients located in countries outside your jurisdiction ("third-country transferees") for the purposes outlined in this Privacy Policy. When required by applicable data protection laws (such as the GDPR), we will rely on approved legal mechanisms for such transfers, including:

1. Standard Contractual Clauses approved by the European Commission
2. Binding Corporate Rules or codes of conduct approved under GDPR
3. Participation in the EU-U.S. Privacy Shield Framework (if applicable)
4. Adequacy decisions issued by the European Commission regarding the recipient country’s data protection laws

For more information or to request copies of the applicable safeguards, please contact us at CustomerSupport@ampp.org.

e. General Data Sharing Policy

AMPP does not sell, rent, or disclose your personal data to third parties, except:

• As described in this Privacy Policy
• When required by law
• With your explicit consent

All data sharing is limited to what is necessary to provide services, support engagement, and meet legal or organizational obligations, with safeguards in place to protect your privacy.

5. Access to Information and Correction

Users can access and change their profiles by signing into their accounts. Users may also delete their account by selecting this setting in their profile.

At a user’s request, we will inform a user what Personal Data we have stored about the user and explain why that information is stored. If we have incorrect information about you, we will correct it promptly upon recognition or at your request. In these cases, please contact us at customersupport@AMPP.org.If deletion of your data is not possible for technical or legal reasons, we will block the respective data instead.

6. Retention of Personal Data

AMPP will retain Personal Data for as long as reasonably necessary to carry out the purpose for which it was collected unless required by law or to establish, exercise, or defend legal claims. For certification holders, we will maintain data as long as reasonably necessary to verify and support certification status. We will not retain Personal Data longer than necessary to fulfill these purposes.

7. Children under the age of 13

Our website is not intended for children. No one under age 13 may provide any Personal Data on our website. AMPP does not knowingly collect Personal Data from children under 13. If we learn we have collected or received Personal Data from a child under 13, we will delete that information. If you are located in the European Economic Area or another jurisdiction with a higher minimum age for consent to data processing (e.g., 16), we will not knowingly collect Personal Data from anyone under the applicable minimum age. If we learn we have collected Personal Data from a child under the applicable minimum age, we will delete it. If you believe we might have information from or about a child under 13, please contact us at: customersupport@AMPP.org.

8. Links to other websites

The AMPP website and many of our print and electronic publications contain many links to other websites. Content and links to other internet sites should not be construed as an endorsement of the organizations, entities, views, or content contained therein. AMPP is not responsible for the content or links posted by others on these social media sites.
These other websites may send their own cookies to users, collect data, or solicit Personal Data. AMPP is not responsible for the privacy practices or the content of these other websites. Please check the other sites to access their privacy policies and determine how they may collect or use information.

9. Your Rights and Options

Generally, if you have any questions or concerns about our privacy practices or the Personal Data we store and process about you, please contact us as outlined below. Note that your rights above are subject to certain limitations under the GDPR and UK GDPR, as applicable to you. In order to meet our obligations under applicable law, we may take reasonable steps to verify your identity before responding to demands as set forth.

• Access and Confirmation – You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data.
• Deletion and Blocking – Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay.
• Correction – You have the right to correct any inaccuracies in the Personal Data that we hold about you.
• Direct Marketing – You have the right to object to our processing of Personal Data for direct marketing purposes.
• Consent – To the extent we are processing Personal Data on the basis of your consent, you have the right to withdraw consent at any time; subject to the limitations and disclosures set forth above regard the effect such demands, or withdrawals may have on our ability to continue providing the products and/or services in the manner originally requested
• Data Portability – Under certain circumstances, to the extent we are processing your Personal Data on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly used and machine-readable format.
• Restricting and Objecting to Processing – You may also have the right to restrict the processing or object to the continued processing of your Personal Data in some circumstances.  If you object to processing that is described above as being based on our legitimate interests alone, our business interests must be found to be compelling and to not jeopardize your individual rights before further processing may continue.
• Right to Lodge a Complaint – EEA and UK residents have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country. You can consult the contact list here for EEA authorities. If you are a resident of the UK, you can lodge a complaint here.

If you are a resident of the State of California and AMPP has an established business relationship with you, you have certain rights under California law. Pursuant to Section 1798.83 of the California Civil Code (“Shine the Light” law), you may request, free of charge, information about how AMPP shares certain Personal Data collected through our websites with third parties for their own direct marketing purposes, and you may request that we discontinue such sharing. To submit a “California Privacy Rights Request,” please email us at FirstService@ampp.org with the subject line “Your California Privacy Rights,” and clearly include the following in the body: (a) the nature of your request; (b) that the request relates to “Your California Privacy Rights;” (c) your name, street address, city, state, ZIP code, and email address; and (d) whether you prefer to receive a response by mail or email. AMPP is not responsible for requests that are incomplete, incorrectly labeled, or incorrectly sent.

10. How to Contact Us

Data Controller
AMPP is the data controller of the Personal Data you provide on our websites.

In order to exercise your rights hereunder, if you have any questions about this Privacy Policy and/or our processing of Personal Data, you may contact us in accordance with the information set forth in Section 1 above. We welcome your comments, suggestions, or questions about our Privacy Policy and AMPP’s privacy practices. We also welcome member requests to elect not to receive certain forms of communication from AMPP.
Please contact us:

By email: customersupport@AMPP.org
By phone: 281-228-6200
By fax: 281-228-6300
By mail:
Attn: Website Privacy
AMPP
15835 Park Ten Place
Houston, TX 77084

11. Site and Data Security Information

AMPP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for Membership Directories and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who may need to know that information in order to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, AMPP cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.
If you have questions about this Privacy Policy, please contact support at customersupport@AMPP.org

12. Supported Internet Browsers (Desktop)

For an optimal site experience, better encryption, and privacy support, we recommend using the latest versions of the current and previous major releases of the following desktop browsers:

• Chrome (current and last major revision)
• Firefox (current and last major revision)
• Safari (current and last major revision)
• Microsoft Edge (current and last major revision)
• Internet Explorer 11 — Note: As of June 15, 2022, we will no longer support Internet Explorer 11 (or below) and your experience may be suboptimal. We recommend upgrading to one of the above browsers for the best experience.

Important: Using older browser versions can prevent you from accessing our sites, and some site features may not function as expected. Please note that browsers supported on desktop may be different from those supported on mobile.

Supported Internet Browsers (Mobile) On mobile, we support the current and previous major releases of the following browsers:

• Safari (iOS default)
• Chrome (Android default - Also available on iOS)
• Firefox (Available on iOS & Andriod)
• Microsoft Edge (Available on iOS & Andriod)

Refer to your device's app store for how to download each browser listed above.

13. Mergers, Acquisitions, and Other Business Transactions

AMPP may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your personal data. These types of transactions may involve the disclosure of personal data to prospective or actual purchasers or receiving it from sellers. We seek appropriate protection for personal data in these types of transactions.

14. Privacy Policy Changes

AMPP regularly reviews and revises this Privacy Policy. We make changes to the Privacy Policy available on this page. If we make material changes to how we treat your personal data, we will notify you by email to the primary email address specified in your account and may post a notice on our home page. 

This policy is effective October 13, 2025.